Posted: 11/06/2011
Source: eConsultancy Author: Graham Charlton with 4 comments One of the findings that interested me from our Reducing Customer Struggle report was that almost half of companies said that the quality of customer experience delivered on mobile is poor.Our report, produced in association with Tealeaf, found that poor user experience is costing online business billions in…
Posted: 20/08/2010
How long until schools are organizing D.A.R.E.-like anti-addiction programs to get kids off texting? Kids Text Every 10 Minutes When They’re Awake American kids under 18 send and receive roughly 2,800 texts per month, according to Nielsen, or about 93 per day. Assuming 7 hours of sleep per night, on average, that’s about…
Posted: 19/07/2010
This is from Mashable.com with some interesting resources for those who are already savvy with social media. Enjoy! 10 Cool Facebook Status Tips and TricksHere are 10 how-to tips to help you get the most out of your Facebook status update, from features to apps, Easter eggs, jokes and more.13…
Posted: 19/07/2010
Good article that talks about Google buying company Freebase, a free collaborative database. More interesting is a host of other acuisitions making up a veritable buying spree. Business Insider SAI, the author even offered grades on other acquisitions not listed below. In past 10 months, Google has acquired 16 different companies. Most of the purchases…