Article from Focus.com 23-August-2010 Author: Paul Greenberg Introduction The discussion around Social CRM continues. According to a large amount of anecdotal evidence I hear, a significant number of senior executives, when queried about it, ask what it is, when the idea is brought up. Meaning, despite all the buzz and the noise, it still hasn’t […]
Category: In the NewsMARKETING SERVICESRETENTION AND ACQUISITION STRATEGYSOCIAL NETWORKING STRATEGY
